OPPO DV-970HD Up-Converting Universal DVD Player

OPPO DV-970HD Up-Converting Universal DVD Player Review

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I have had this recorder for about a year. I unplugged it one day to vacuum and after that, I kept getting a "no disc" message. I tried the remedy suggested in the instruction booklet and I got it to work one more time, but after that, I kept getting the error message. Of course, it is now out of warranty and I would have to pay for it to be repaired. I was very disappointed as I am the only one here and did not use it very often. It was in the cabinet where it was protected, so I felt its life was rather short-lived for the money spent.

OPPO DV-970HD Up-Converting Universal DVD Player Feature

• Up-converts standard DVD to 720p/1080i high definition output via HDMI (6ft HDMI cable included); Progressive-scan component output
• Pure and clean 480i NTSC / 576i PAL over HDMI ideal for external video processor/scaler or high end display
• Official DivX Certified product, plays all versions of DivX video (including DivX 6) with standard playback of DivX media files
• DVD-Video, DVD-Audio, Super Audio CD (SACD), XviD, Audio CD, HDCD, Kodak Picture CD, WMA and other digital audio and video media/formats
• Excellent audio performance with Dolby Digital, DTS, Coaxial and Optical digital output, HDMI 1.1 multi-channel audio, 5.1ch and stereo analog output

OPPO Digital's DV-970HD was developed following the success of the OPDV971H, the award-winning upconverting DVD player which scored the highest against hundreds of brands and models in independent DVD player benchmark tests. With experience garnered from the OPDV971H and insightful input from the A/V enthusiast community, OPPO packs the DV-970HD with high performance and enthusiast grade features, all at an incredible value. Today's traditional DVDs and DVD players are intended for low resolution, standard definition televisions. The DV-970HD, designed for every HDTV owner, up-converts standard DVD to high-definition signal, producing clearer, smoother, and crisper video on HDTV and projectors. Its HDMI output ensures a pure, straight digital path for video and audio. In addition to its up-conversion feature, the DV-970HD can output a native 480i/576i resolution over HDMI, making it an incredible digital transport for use with high-end video processors or scalers. Featuring a stylish, slim, and modern design, the DV-970HD includes an integrated 4-in-1 flash memory card reader to allow viewers to enjoy their digital pictures and music. It also offers a USB interface for expanded connectivity. The DV-970HD is one of the most versatile players on the market, providing support for DVD-Video, DVD-Audio, Super Audio CD (SACD), DVD+/-RW and CD-R/RW. It is also compatible with DivX(R) video, XviD, Audio CD, HDCD, Kodak Picture CD, WMA and other digital audio and video media formats. The DV-970HD supports NTSC or PAL disc and television systems. As video is only part of the equation, the DV-970HD also features excellent audio with Dolby Digital surround sound and Pro Logic II decoding. A high-quality certified HDMI cable with gold-plated connectors is included, adding even more value to the already feature-packed product. The OPPO DV-970HD provides most of the performance of the highest-rated OPDV971H, but at a lower price and includes even more features.

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Customer Reviews

Love this thing! - JW - California
I bought this about 4 years ago and it still works great! I gave it to my parents when I upgraded to a dvr but I never had one problem with this and I loved that it could read external hard drives via the USB interface. Awesome product!

BEWARE! Poor Reliability - Poor Customer Service - ElectronicsFAN -
Think twice before buying from Oppo.br /br /I purchased this DV-970HD unit about 2 years ago and in addition - two other units afterwards (2 are newer models). The other 2 units are working (1 I own and the other I gave as a present). For the 970HD, I have used it 10 times as it is not conected to my primary AV system (in the bedroom). However, this past weekend it quit operating and won't read any disks. It just says "no disk" with any disk I put into it.br /br /I called customer care regarding trying a firmware upgrade or any type of resets that might help and was told by their rep "Mason" (he later told me that he is their Technical Service Manager) that there is nothing I can do as it won't read disks (no ability to perform a firmware grade because the disk cannot read it). He then told me that I would need to ship it to him at my expense and then pay for repairs. I expained to him that I have only used this item 10 times and he said that "they don't know that - that this is just my word" (thus, he is saying that he doesn't trust or believe me). I then say I have purchased 2 other units from them and offered to send him proof of these purchases (thus giving him an opportunity to gain trust in what I say) and I also told him that I recommended his company to many others likely giving them more business. I asked, as being a very good customer to Oppo, if he would consider covering all/part of the repair charges. He came back with the same reply - that they have standards to maintain - the 1 year warranty and that there is nothing he can do. I asked him again if he would reconsider and he said no.br /br /I then said that he has left me no choice but to never purchase another Oppo product again, not recommend their product to anyone again and then possibly go onto Amazon.com and give a poor review. He said "there is no chance now that I would grant your request because of a threat". Puzzled, I asked him if there still was a chance that he would have granted my request??? He then said that "if you would have continued to have a positive discussion with him on my situation that he might have..." (i.e.- kiss his a**). I then said that I am not talking to you here to play games and that he his company had an opportunity to satisfy/delight a customer or give customer dissatisfaction, and that you made the decision earlier that you wouldn't help me. I then told him that I will only purchase products from companies that make more reliable products (Sony, Denon, etc...) and would write up this review on Amazon. The final straw for me is what he said in reply to my "threat" (it wasn't a threat, it was a promise), that if I would have played along and begged him he might have given in (when clearly he made up his mind beforehand, or they company did it for him with their policies and $s they put to customer care). I am mostly disappointed because I liked Oppo and wanted the company to succeed, (more small companies producing good products pushes all companies who make like products to produce better products) but this call from "Mason" completely changed my mind about them.br /br /I think Oppo makes DVD players with good features performance - WHEN THEY WORK - but question their reliability to the point of not trusting their quality. My experience having 1 out of 3 fail is quite poor - especially the one that was rarely used. By comparison, I have probably purchased over 25 consumer electronic items from Sony, Denon, Panasonic, etc... over the years and have NEVER had one of those products fail.br /br /Bottom line: You get what you pay for. You can save a little upfront with Oppo, but in the end I think you will likely pay more and have greater hassel with repairs and poor customer service (like a rep who plays the "victim" to a perceived threat, but holds an imaginary carrot out there that he will help you if you play his game).br /br /


Mar 24, 2010 09:58:05